The best way to get in contact with us: CLICK HERE

How can we help?

We are working hard to answer our customers’ calls, but you may experience a longer wait than usual as we take precautions to keep our staff safe during the UK Coronavirus outbreak. Rather than calling us and waiting, why not find the answer you’re looking for in one of the following places:

If you’re already a Darwin customer, you can use ‘My Account’ to manage your policy. Here, you can view your policy documents as well as make changes to your policy with no admin fees.

Go to 'My Account'

You can send us an email with any queries you may have. We have a dedicated team on hand to help and will answer your questions as soon as we can:

Email Us

If you need to get in touch with us over the phone, it’ll be much quicker if you find the right number to call. Please see below for a list of numbers - based on your query:

Direct Debit

For queries about your instalments, please call Close Brothers Premium Finance on 03333218566

Claims Helpline

Had an accident? Please call our Claims helpline (open 24 hours a day) on 03452462089

Breakdown Assistance

If you are a Darwin customer who has Green Flag breakdown cover and have broken down, call 0800400600

All Other Queries

For all other queries, please contact us on 03452462083


Answers to common questions